Frequently Asked Questions
Everything you need to know about shopping with Seabra Foods
How do you ensure the freshness of perishable goods during shipping?
We use specialized insulated packaging and cold packs for all perishable items. Our logistics team prioritizes rapid transit times to ensure your groceries arrive in peak condition.
What is your return policy for food products?
Due to safety regulations, we cannot accept returns on perishable food items. However, if an item arrives damaged or incorrect, please contact our support team within 24 hours for a full refund or replacement.
Do you offer international shipping?
Currently, Seabra Foods ships within the continental United States. We are working on expanding our reach to international customers in the near future.
Can I track my grocery delivery in real-time?
Yes, once your order is dispatched, you will receive a tracking link via email that allows you to monitor your delivery's progress from our warehouse to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also support EBT payments for eligible items in specific regions.
Are your specialty ethnic products authentic?
Absolutely. We pride ourselves on sourcing directly from authentic suppliers in Portugal, Brazil, and across Europe to provide our customers with genuine international flavors.